Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

NHS App – using your NHS account (through the NHS website or in the NHS App) – This is the quickest method.
using the GP online system – SystmOnline where you can order and track your prescriptions.
by bringing your repeat prescription slip to the practice.

Note: we do not take repeat prescription requests over the phone

Processing times

Allow five working days for us to issue and send your prescription electronically to your nominated pharmacy.

The pharmacy will then normally require two more working days to prepare your prescription.

Find a pharmacy (nhs.uk)

Queries about your medication

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

Pharmacy services

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.
Conditions they can offer prescriptions medicine for are

impetigo (aged 1 year and over)
infected insect bites (aged 1 year and over
earache (aged 1 to 17 years)
sore throat (aged 5 years and over)
sinusitis (aged 12 years and over)
urinary tract infections (UTIs) (women aged 16 to 64 years)
shingles (aged 18 years and over)

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Think Pharmacy First

When you or your family are unwell, you may not always need to make an appointment to see your GP. Pharmacists are experts in the use of medicines and can provide you with free expert advice on the best treatment for a wide range of illnesses and minor ailments.

Pharmacy First allows Island residents to go straight to their pharmacist to receive treatment, for selected minor ailments, without needing to visit their GP to get a prescription first. Medication supplied will be free of charge only if exempt from prescription charges. If the patient pays for their prescription they will pay the OTC cost of any medicines supplied. To access this service you must be a registered patient of one of the surgeries on the IOW.

Find a local pharmacy