Note: when you submit an eConsult, an initial response from us will not necessarily mean an appointment or telephone call with a GP.  We will review your request and contact you to explain the next steps.

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Blood tube supplies - 11 Oct 2021

Blood tube shortage ‘stabilised’ but supply levels ‘not yet normal’.

   

Looking after your mental health - 7 Oct 2021

There are little things we can all do to help look after our mental health. Having good mental health helps us relax more, achieve more and enjoy our lives more.

Click on the link to get your Mind Plan - answer 5 quick questions to get your free plan with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control

https://www.nhs.uk/every-mind-matters/

    

Covid Booster & Flu Vaccinations – 27 Sept 2021

 

We are pleased to be able to offer Pfizer booster vaccines and flu jabs available on the NHS for our patients ‘by appointment’

 

We will contact patients as they become eligible for their booster.  Patients who meet the flu vaccination criteria below are eligible now.

Vaccinations are given to those at highest risk as directed by NHS England for safe and effective protection against the risk of COVID-19 and seasonal influenza.

 

A booster vaccine dose helps improve the protection you have from your first 2 doses of the vaccine.

Most people who can have a booster vaccine are also eligible for an annual flu vaccine.

NHS England advise that it is safe to have both vaccines at the same time.

 

Covid Booster – eligible patients

Flu Vaccination – eligible patients

at least 6 months after your second dose

 those aged 16 or over with a health condition in a clinical risk group

those aged 50 years and over

those in long-stay residential care homes

carers aged 16 and over

those aged 16 or over who live with someone who is immunocompromised

frontline health and social care staff employed

 

People who are pregnant and in 1 of the eligible groups above can also have a booster dose.

 

           those aged 6 months to under 50 years in clinical risk groups*

      those aged 50 years and over

       those in long-stay residential care homes

       carers

       those aged 16 or over who live with someone who is immunocompromised

       frontline health and social care staff employed

 

      pregnant women

 

 

*Pre-school children aged 2 and 3 years old or home schooled children are given a flu vaccine by the Practice – school-aged children who attend school are given their flu vaccines by the school nurses.

 

Most people will be offered a Pfizer booster vaccine, which means your booster may be different from the vaccines you had for your 1st or 2nd doses.  For patients who cannot have the Pfizer vaccine you may be offered an AstraZeneca vaccine, but this will be at a different time and likely to be a different venue due to delivery restrictions.

 

We are currently booking appointments for Saturday, 2nd October.

   

Flu Vaccinations - update - 13 Sept 2021

Like many Practices on the Island and across England, our service delivery has been impacted by transport problems.  As soon as we have a confirmed delivery date we will update our website and phone system to let patients know.  We hope there is not too much of a delay.

   

Sight for Wight Open Day on 11 Sept - update - 6 Sept 2021

Saturday, 11 September 10.30am to 3.30pm

at Millbrooke House, 137 Carisbrooke Road, Newport, PO30 1DD

Find out how Sight for Wight and 10 other charities offer to support people living with sight loss including:  social activities, befriending service, equipment trials, audio library and family support.  Lunch and door to door transport call 522 205.

     

Phlebotomy Service - Update - 19 August 2021

There is currently an international shortage of blood bottles used for taking samples.  Clinicians working in GP practices and hospitals, community, mental health and ambulance trusts have been asked to suspend non-essential blood tests.

We have been instructed to prioritise those tests which will have an immediate impact on diagnosis or treatment.

NHS England advises that this disruption in supply should not affect any essential blood tests.  Any tests that are delayed will be rescheduled as soon as possible.

We will continue to provide you with updates regarding this on our website or you can select option 5 on our telephone system, and thank you for your support.

 

COVID-19 Vaccination Clinics - update - 11 August 2021

Please click on the following link for details of all upcoming COVID-19 vaccination clinics:

https://hampshiresouthamptonandisleofwightccg.nhs.uk/your-health/latest-information-on-covid-19/covid-19-vaccination-programme/walk-in-clinics-near-you

  

New telephone system - 5 August 2021

We are pleased to announce that our new telephone system is going live today (5 August).

There may be some disruption during the transition from the old system to the new system, and please bear with us whilst we are getting used to a sophisticated new system.  You will now hear an options message once your call is connected, this will help to ensure that you speak to the appropriate person as quickly as possible. 

 

COVID-19 vaccination update - 3 August 2021

You may have seen the news that the NHS is going to vaccinate children and young people in specific groups, following advice from the JCVI (Joint Committee on Vaccination and Immunisation).

Please do not contact the Practice to book an appointment for your child – the NHS will invite you.

The groups that are eligible for the vaccination are:

  •  17-year-olds that are within three months of turning 18
  • Children aged 12 years and older who are household contacts of individuals (adults or children) who are immunosuppressed (this is in addition to 16-17 year olds in this group, who became eligible earlier in the year).
  • 12-15-year olds ‘at risk’ with the underlying health conditions as listed below:
    • severe neuro-disabilities
    • Down’s Syndrome
    • underlying conditions resulting in immunosuppression
    • those with profound and multiple learning disabilities, severe learning disabilities or who are on the learning disability register

These groups have been selected based on a combination of factors including their risk of getting seriously ill from coronavirus, passing it to others who may become seriously ill, and evidence of safety and effectiveness.

If your child aged 12 to 15 and is in one of the eligible groups, the NHS (not GP Practices) will contact you by early September to invite you to book vaccination appointments. If they are within three months of turning 18, they will be invited directly to book their appointments via the national booking service at the appropriate time.

  

Boots Pharmacy opening hours Saturday, 7 August - update 2 August 2021

We have been notified of a temporary change to Boots pharmacy (here at Cowes) opening hours on Saturday, 7 August - it will be open 9am to 5pm.  They are informing patients of this change and will signpost any urgent requests to nearby pharmacies. 

  

Boots Pharmacy temporary closure Saturday, 31 July - update 26 July 2021

We have been notified of temporary closure of Boots pharmacy here at Cowes on Saturday, 31st July 9am to 5pm.

  
Support & advice to help you stay well this summer - 23 July 2021 

Hints and tips including how to stay safe in the sun, useful information on how to prepare for a trip away and how to self-care, including how to look after your mental health, are all covered in the leaflet below.

For parents there is information about where to get information about treating common childhood illnesses including using the 111 online service for urgent care that is not life threatening.

Please click on the link here for the leaflet  pdfhere (243 KB)  or, here for an accessible format  documenthere (29 KB) .

  

Update on new telephone system - 19 July 2021

The fault has been identified as external at our local exchange, which unfortunately has a long lead in time.  However our new provider is looking to implement an interim fix, and we will update on this when we have more information.

   

The collection of GP Data for Planning and Research - 16 July 2021

The collection of GP Data for Planning and Research will now take place from 1 September 2021.  Please click on GPDfPR - Data Extraction for more information.

 

Masks & social distancing rules - update - 15 July 2021

Masks and social distancing rules will remain mandatory in all healthcare settings beyond 19 July, NHS England has confirmed.

Public Health England’s (PHE) infection prevention control guidelines and hospital visiting guidance are set to remain in place for staff and visitors, even as restrictions are eased elsewhere.

NHSE said today (15 July) that visitors will need to abide these rules in ‘GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected’.

  

COVID-19 vaccination clinics - update - 13 July 2021

A number of walk-in COVID vaccination clinics are taking place on the Island. No booking is required, simply turn up!  There are walk-in clinics available throughout July:

Wednesday 14 July 2021 - St Mary's Road Car Park, Cowes. 2pm to 4pm.

Saturday 17 July 2021 - Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm.

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

Sunday 18 July 2021 - Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

Monday 19 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Tuesday 20 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Wednesday 21 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Thursday 22 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Friday 23 July 2021 - Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm.

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

Saturday 24 July 2021 - Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm.

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

 Sunday 25 July 2021 - Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm.

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

Monday 26 July 2021 Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm.

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

Tuesday 27 July 2021 - Riverside Centre, Newport, Isle of Wight. 8am to 7.30pm.

Walk-in for anyone aged 40 over over for AstraZeneca first or second dose. If you have a booked appointment for today then please keep it and attend at the time you have been given.

Wednesday 28 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Thursday 29 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Friday 30 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

Saturday 31 July 2021 - Riverside Centre, Newport, Isle of Wight.

AstraZeneca walk-in - 8am to 12.30pm, open for anyone aged 40 or over for first dose, or second dose if it has been at least eight weeks since the first dose.

Pfizer walk-in - 4pm to 7.30pm. Open to anyone aged 18 or over for a first dose, or second dose if it has been at least eight weeks since the first dose.

   

COVID-19 vaccination clinics - update - 8 July 2021

A number of walk-in COVID vaccination clinics are taking place on the Island. No booking is required, simply turn up!

There are walk-in clinics available throughout July, but the ones coming up over the next week are:

  • Friday 9 July - Riverside Centre from 8am to 7.30pm. Open for anyone aged over 40 for AstraZeneca first or second dose, if it has been at least eight weeks since the first dose.
  • Saturday 10 July - Westridge Centre from 8.30am to 12.30am. Pfizer first dose only - open to anyone aged 18 and over.
  • Saturday 10 July - Riverside Centre from 8am to 7.30pm. Walk-in for anyone aged over 40 for AstraZeneca first or second dose, if it has been at least eight weeks since the first dose.
  • Sunday 11 July - Riverside Centre from 8am to 12.30pm. Open for anyone aged over 40 for AstraZeneca first or second dose, if it has been at least eight weeks since the first dose.
  • Sunday 11 July - Riverside Centre from 4pm to 7.30pm. Open to anyone aged 18 or over for a first or second dose of Pfizer if it has been at least eight weeks since the first dose.
  • Monday 12 to Friday 16 July - Riverside Centre from 8am to 12.30pm. Open for anyone aged 40 or over for AstraZeneca first or second dose, if it has been at least eight weeks since the first dose.
  • Friday 16 July - Riverside Centre from 4pm to 7.30pm. Open to anyone aged 18 or over for a first or second dose of Pfizer, if it has been at least eight weeks since the first dose.

Read the full list of vaccination walk-in clinics

  

New Telephone System - update - 2 July 2021

Our new telephone system provider discovered a technical issue during testing that they have never encountered before.  This has been escalated to the highest levels of support to resolve this.  As a result, we regret to inform you that there will be a delay to the launch of our new telephone system.  We understand how important having a new telephone system is, and we are doing all we can this end to get this resolved as quickly as possible.  This is disappointing because we chose a telephone system that works well for other Practices on the Island.

 

Walk-in COVID Clinics

Anyone aged 18 and over is invited to attend a walk-in COVID clinic at Carisbrooke Health Centre, for their first dose:

  • Wednesday 23 June      10.00 - 12.00
  • Friday 25 June               10.00 - 12.00 

 

Major milestone reached as 2 million COVID-19 vaccines delivered across Hampshire and Isle of Wight - 17 June 2021

A major milestone has been reached in the local delivery of the COVID-19 vaccination programme with 2m jabs delivered across Hampshire and the Isle of Wight.  Latest official data published today (Thursday 17 June) shows that 2,068,810 doses of the vaccine had been delivered locally by the week ending 13 June. 

To date more than 91% of adults aged 30 and over have received their first COVID-19 jab and the vaccination programme continues to roll-out at pace across Hampshire and the Isle of Wight.  The milestone has been reached just six months since the launch of the biggest vaccination programme in the history of the NHS.

Anyone aged 21 and over is invited to make an appointment to receive the vaccine by contacting the National Booking Service at www.nhs.uk/covid-vaccination or by calling 119.  Text invitations appear as an alert from 'NHSvaccine', including a web link to the NHS website to make a booking.

    

New Telephone System

We are very pleased to confirm that we are on track for the installation of our new telephone system by the end of June.  This will improve patient experience on contacting the Practice. We apologise for the delay and thank you for your patience.

Phlebotomy service at the Practice

We are really excited to announce that from this summer we will be offering a phlebotomy service to our patients!  This has been planned quietly in the background, while we increased our clinical space and applied to do the necessary building works. We are now at the stage of recruiting a phlebotomy team ready to start.  Clinics will be run Monday to Friday except bank holidays, from 7.30am to 12.30pm, which allows for the timely delivery of samples to the pathology laboratory at the hospital.  This will be by appointment only.  More news will follow as we get closer to the launch date.

 

Providing a safe service - update - 12 May 2021

As we are still in the Covid pandemic, the NHS recommends that we triage or phone back every patient who wants advice from a nurse, doctor or other healthcare professional.

We ask many of the patients we have telephoned, to then come to the Practice for a face-to-face appointment, but due to infection control measures and social distancing, we can only let patients into the Practice if they have a planned appointment.

We are keen, as we are sure you are too, to avoid transmission of infection and so to ensure social distancing we are closely monitoring how many patients are in our building, including sitting in the waiting room.  We need to take more precautions than shops, pubs, etc., due to the vulnerability of some of our patients.

We know that some of these measures are frustrating for you as they are for us.  We are facing unprecedented demands with a huge increase in the number of calls we are receiving and the need for us all to catch up with the health monitoring of patients which was not possible in the height of the pandemic.

We all look forward to lockdown measures continuing to ease but in the meantime, many thanks for your patience and understanding.

 

Notice of Road Closure - 29 April to 10 May 2021

Carisbrooke High Street will be closed from Priory Road to the roundabout at the bottom of Cedar Hill  6.30pm overnight from 29 April to 10 May.  Unfortunately this may mean diversions for patients attending Covid vaccination clinics at Carisbrooke.

 

eConsult - 19 April 2021

eConsult has been fixed.

 

eConsult - 16 April 2021

eConsult have advised that they are experiencing periodic downtime for both patients and Practices, and you may not be able to access eConsult at the moment.  They are working to fix the problem as soon as possible.

  

Lateral Flow Tests - 16 April 2021

Tests can be ordered from Gov.uk.  A pack of tests contains 7 tests. You can order one pack per household each day.  Click on the link below to order lateral flow tests.  

Order coronavirus (COVID-19) rapid lateral flow tests - GOV.UK (www.gov.uk)

Alternatively, you can collect a pack of Lateral Flow tests from your local pharmacy.

    

4 February - new:  Find your NHS number - NHS (www.nhs.uk)

    

NHS England - Advice on how to access GP services:

https://www.youtube.com/watch?v=gXHPWbEmp5s&feature=youtu.be

  

eCONSULT - IMPORTANT MESSAGE

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

 

 

 


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Antibiotics don’t work for everything: antibiotics don’t work for colds or flu because they’re viral infections. https://www.nhs.uk/Video/Pages/antibiotics-dont-work-for-everything.aspx

 

Urgent Care Service:  Anyone needing to see a GP, Monday to Friday between 8.00am and 6.30pm should contact their local GP PracticeAnyone who feels they have an urgent care need out of hours and at weekends should call the NHS 111 service.

 

 

(Site updated 20/10/2021)
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